I am rebooked. But, it took 17 calls to get it that way. Yes I counted, I kept getting a "busy" signal...go figure?
Which meant, 17 wonderful opportunities to walk through the voice automated service that AA insists on using to screen their calls.
I don't like AA's automated service. I actually don't care for anyone's automated services. When I have a problem, I just want to talk to a person, I actually don't mind being on hold, ok yes I do, but I would rather listen to music than have a computer mis-hear every other command I give her...err it. A computer can't be a she. These systems are inpersonal, and un-waivering in their responses and oh the voice is SO irritating. Just give me a human voice. Please.
And I always feel sorry for the person who eventually does answer my call. Because by then, I am frustrated, annoyed, and really wanting the situation to be resolved. That poor person gets the less patient, less understanding version of me. I am always able to rise above and be kind, but I could be so much kinder if I didn't have to go through the system.
I still get to go to my meeting, I am booked on a MUCH later flight, which means I arrive MUCH later. Oh, and that flight is over-booked, but they are CERTAIN I will have a seat...after all I am a gold star member. I will believe it when I get my ticket, which will be when I get to the airport since I can't check-in online with my lack of a seat status. Hopefully the rest of the weekend will go much better.
And yes, I promise to start blogging again, and it won't be a series of rants...I promise.